Kaitlin joined Bradford Allen in 2025 as an administrative assistant, bringing more than a decade of customer service and administrative experience to the firm. She supports the Pointe O’Hare management team, working closely with both office staff and property managers to manage tenant inquiries and other daily tasks to ensure smooth operations.

Prior to joining the firm, Kaitlin served as a recruiter, where she employed professional networks and networking events to source top talent, conduct interviews, and manage the hiring process for Northwestern Mutual. She also has prior experience in customer service and team management within the salon industry. Kaitlin is recognized for her empathy, which allows her to create a calm environment even in high-pressure situations. Highly organized and composed, she is skilled at quickly de-escalating challenges as they arise.

Kaitlin holds a Bachelor of Arts degree in psychology and communication from the University of Wisconsin-Milwaukee. After living in Milwaukee for 12 years, she now resides in Illinois, where she spends time exploring with her partner and two-year-old son. She is passionate about the art of dance, and holds great memories of her five-year tenure as a professional dancer for the Milwaukee Bucks.